Privacy Policy

1. Scope and Application

This Privacy Policy applies to all personal information collected by p898k through the p898k.net website, mobile-optimized platform, and any related services offered to players in the Philippines. It applies to registered account holders, visitors who browse the platform without registering, and individuals who contact p898k support.

By accessing or using the p898k platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this Policy, you should discontinue use of the platform and contact us to request deletion of any data we may hold about you.

p898k acts as the Personal Information Controller (PIC) as defined under the Philippine Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations. We are responsible for ensuring that personal data collected through the p898k platform is processed lawfully, fairly, and transparently.

2. Information We Collect

2.1 Information You Provide Directly

When you register for a p898k account or interact with our platform, we collect the following categories of personal information:

• Identity Information: Full legal name, date of birth, gender, and nationality as provided during registration or KYC verification.
• Contact Information: Mobile number, email address, and residential address (city/province in the Philippines).
• Government-Issued ID Data: ID type, ID number, and copies of identification documents submitted for KYC verification (e.g., PhilSys ID, passport, driver's license).
• Financial Information: GCash account number, Maya/PayMaya account details, or bank account details (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) used for deposits and withdrawals. We do not store full debit card numbers.
• Support Communications: Records of your correspondence with p898k customer support, including chat logs and email exchanges.

2.2 Information Collected Automatically

When you access the p898k platform, we automatically collect certain technical and behavioral data:

• IP address and approximate geographic location (city/region level).
• Device type, operating system, browser type and version.
• Pages visited, time spent on each page, and navigation paths within the platform.
• Game session data: games played, bet amounts, session duration, and outcomes.
• Login timestamps and session activity logs.
• Referral source (how you arrived at the p898k platform).

2.3 Information from Third Parties

p898k may receive information about you from third-party payment processors (e.g., GCash, Maya) to verify transaction status, and from identity verification service providers used during KYC processes. We may also receive fraud-prevention signals from industry-standard anti-fraud networks.

3. How We Use Your Information

p898k uses the personal information we collect for the following purposes:

• Account Management: To create, maintain, and secure your p898k account, including verifying your identity and age (21+ requirement).
• Service Delivery: To provide access to casino games, process deposits and withdrawals, and deliver the core p898k gaming experience.
• Regulatory Compliance: To fulfill obligations under Philippine gaming regulations, PAGCOR requirements, and the Anti-Money Laundering Act (AMLA). This includes KYC verification and transaction monitoring.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and abuse of the p898k platform.
• Customer Support: To respond to your inquiries, resolve disputes, and provide assistance with your p898k account.
• Responsible Gaming: To monitor gaming patterns and, where appropriate, proactively reach out to players who may be exhibiting signs of problem gambling, in line with our responsible gaming commitments.
• Platform Improvement: To analyze usage patterns and improve the p898k platform's performance, game selection, and user experience.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have provided consent or where we have a legitimate interest, and always with an easy opt-out mechanism.

4. Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, p898k processes your personal information on the following legal bases:

• Contractual Necessity: Processing required to fulfill our obligations under the p898k Terms & Conditions, including account management and payment processing.
• Legal Obligation: Processing required to comply with Philippine law, including PAGCOR regulations, AMLA requirements, and tax obligations.
• Legitimate Interests: Processing for fraud prevention, platform security, and service improvement, where these interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have given explicit consent. You may withdraw consent at any time.

5. Sharing and Disclosure of Information

p898k does not sell your personal information to third parties. We may share your information in the following limited circumstances:

5.1 Service Providers

We share data with trusted third-party service providers who assist in operating the p898k platform, including payment processors (GCash, Maya, local banks), KYC verification providers, cloud hosting services, and customer support platforms. All service providers are contractually bound to process your data only as instructed by p898k and in compliance with applicable Philippine data protection law.

5.2 Regulatory and Legal Disclosure

p898k may disclose your personal information to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine authorities where required by law, court order, or regulatory directive. We will notify you of such disclosures where legally permitted to do so.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets involving p898k, your personal information may be transferred to the successor entity. You will be notified of any such transfer and the privacy practices of the acquiring entity prior to the transfer taking effect.

5.4 With Your Consent

We may share your information with third parties in any other circumstances where you have given explicit prior consent.

6. Cookies and Tracking Technologies

p898k uses cookies and similar tracking technologies to operate and improve the platform. The types of cookies we use include:

• Essential Cookies: Required for the platform to function, including session management and security tokens. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings and display options.
• Analytics Cookies: Collect anonymized data about how players use the p898k platform to help us improve performance and game offerings.
• Marketing Cookies: Used to deliver relevant promotional content. These are only set with your consent.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not affect your ability to use the core p898k gaming platform.

7. Data Retention

p898k retains your personal information for as long as your account is active and for a period thereafter as required by Philippine law and regulation. Specific retention periods include:

• Account and KYC records: retained for a minimum of five (5) years following account closure, as required by AMLA and PAGCOR regulations.
• Transaction records: retained for a minimum of five (5) years from the date of each transaction.
• Support communications: retained for two (2) years from the date of the last interaction.
• Marketing consent records: retained for the duration of your account and for one (1) year following withdrawal of consent.

Following the applicable retention period, your personal data will be securely deleted or anonymized in accordance with p898k's data disposal procedures.

8. Data Security

p898k implements appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• Encryption of data in transit using TLS/SSL protocols.
• Encryption of sensitive data at rest, including financial account details.
• Access controls limiting employee access to personal data on a need-to-know basis.
• Regular security assessments and vulnerability testing of the p898k platform.
• Two-factor authentication options for player accounts.
• Incident response procedures for detecting and responding to data breaches.

In the event of a personal data breach that poses a risk to your rights and freedoms, p898k will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, as required by the Data Privacy Act of 2012.

9. Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal information held by p898k:

• Right to be Informed: The right to know what personal data p898k collects and how it is processed — which this Privacy Policy fulfills.
• Right to Access: The right to request a copy of the personal data p898k holds about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to Erasure: The right to request deletion of your personal data, subject to legal retention obligations.
• Right to Object: The right to object to processing of your personal data for direct marketing purposes.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format.
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, contact p898k's Data Protection Officer at [email protected]. We will respond to all verified requests within fifteen (15) business days.

10. Children and Minors

The p898k platform is strictly for individuals aged 21 years and above, in accordance with Philippine gaming regulations. p898k does not knowingly collect personal information from persons under 21 years of age. If we become aware that a registered account belongs to a person under 21, the account will be immediately suspended and all associated personal data will be deleted, except where retention is required by law.

If you believe a minor has registered on the p898k platform, please contact us immediately at [email protected].

11. Third-Party Links and Services

The p898k platform may contain references to third-party payment services (such as GCash and Maya) for the purpose of facilitating transactions. p898k is not responsible for the privacy practices of these third-party services. We encourage you to review the privacy policies of any third-party service you use in connection with your p898k account. This Privacy Policy applies solely to information collected directly by p898k.

12. Changes to This Policy

p898k reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will notify registered players via their registered email address or through a prominent notice on the p898k platform prior to the changes taking effect. The date of the most recent revision is displayed at the top of this page. Continued use of the p898k platform following notification of changes constitutes your acceptance of the revised Privacy Policy.

13. Contact and Data Protection Officer

p898k has appointed a Data Protection Officer (DPO) in compliance with the Philippine Data Privacy Act of 2012. For any privacy-related inquiries, requests to exercise your data subject rights, or concerns about how p898k handles your personal information, please contact:

• Data Protection Officer, p898k
• Email: [email protected]
• General Support: [email protected]
• Support hours: 24 hours a day, 7 days a week

If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) at privacy.gov.ph.